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ITNAVIGATOR’s NAV360 contact center management platform enables organizations to leverage their AVAYA infrastructure and transform the customer experience in the contact center. With a set of solutions that enables contact center managers and supervisors to better understand and manage the activities, NAV360 delivers:

   Unique real time business monitoring experience
   Integrated agent desktop for sales and telemarketing
   Unified portal architecture for centralized management
   

Hotels & Resorts

 

   
 

Sheraton Hotels upgrade the customer experience. Read more…

   

 

Fast Food

 

 

TVeez helped McDonalds increase incoming traffic and sales.

Read more…

 

Retail Banking

 

Lessons in innovation from the retail banking industry: Communicate with your in-branch customers.

 

  In Focus
  TVeez Data-Driven Creation
Automated creation of content and promotions: reduce your time to market and cut your content production costs. Read more
 
  TVeezMI vs. Ordinary Digital Signage
  Find out why TVeezMI has the upper hand over old-fashioned digital signage. Read more…
 

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